Where's My Order
We’re excited for you to receive your cozy Seaux Gentilly order!
Use the tracking box below or follow the instructions to check your order status.
Track Your Package
Use your tracking number from your shipping confirmation email:
Track Your Order
How to Track Your Order
1. Check Your Email
You'll receive a shipping confirmation email with your tracking number once your order ships.
2. Click the Tracking Link
Your email will include a direct link to follow your package.
3. Didn’t Get an Email?
Check your spam or promotions folder.
Still nothing? Reach out through our Contact Us page.
Order Status Guide
Processing:
Your order has been received.
- Ready-to-Ship Items: 2–4 business days
- Custom Orders: 1-2 weeks
Shipped:
Your package is on its way! Track it using the link above or in your email.
Delivered:
Your order has arrived—time to get cozy!
Need Help?
If your tracking link isn’t updating or something seems off, contact us anytime.
We’re here to make sure your Seaux Gentilly coziness arrives safe and sound.