Frequently Asked Questions

What does Seaux Gentilly make?
Seaux Gentilly creates handcrafted cozy items—mainly chunky knit blankets and custom comfort pieces made with care and creativity.  We currently have tumblers that are discontinued from the inventory at marked down.

 

Are the blankets handmade?
Yes! Each blanket is completely handmade with high-quality, soft, durable materials.

 

Do you offer custom orders?
Absolutely. Share your colors, size, and style, and we’ll bring your custom cozy to life. Just reach out through our Contact Us page.

 

How long do custom orders take?
Most custom pieces take 2 weeks. We’ll confirm timing once we finalize your design.

 

What materials do you use?
We use premium, soft yarns chosen for comfort, durability, and long-lasting coziness.

 

How do I care for my blanket?
Spot clean or gently hand wash with mild detergent, then lay flat to dry. Avoid heat to maintain softness and shape.

 

Are the blankets suitable for all ages?
Yes! Our blankets are perfect for toddlers, teens, adults, and grandparents—cozy is for everyone.

 

Can I gift a Seaux Gentilly blanket?
Definitely. Our blankets make meaningful gifts for holidays, birthdays, baby showers, and more.

 

Do you offer local pickup or shipping?
We ship nationwide. Local pickup may be available—contact us to check availability.

 

What is your return or exchange policy?
All sales are final due to the handmade nature of our products. If something is wrong with your order, please contact us so we can help.

 

How does Seaux Gentilly give back?
Your purchase helps us share coziness with those who can’t afford it—our “help me, help others” mission.

 

What inspires your designs?
Creativity, color, texture, and a little New Orleans lagniappe in every stitch.

 

How can I contact you?
Visit our Contact Us page for custom orders, questions, or support.